The check-in procedures will be confirmed via. email once the booking is made. The majority of our properties have door codes which will be issued to you for the dates of your stay.
All properties will be ready for check-in by 4:00pm. If you wish to check-in earlier, please let us know. We will do our best to make it happen.
Prior to check-in, guests will be required to provide a credit card for a pre-authorization for a security deposit plus photo identification. The amount of the deposit varies depending on the unit and will be $500 or $750. The specified amount will be in the property description and confirmed in a Booking Confirmation. The pre-authorization will be released after check out and will only be charged up to the pre-authorized amount after departure if property is damaged, requires excessive cleaning, or if items are missing. The maximum amount charged will be $500 or $750 depending on the unit. The credit card provided must be in the name of the main guest, no third party credit cards will be accepted.
Guests are expected to notify Harmony Whistler immediately upon arrival of any damage to the unit is noticed. The guest accepts the Premises in its present condition and agrees to take good care of the Premises during their stay and further agrees to pay all costs to replace or repair any property damaged by the guest during their stay.
Guests must meet our minimum age requirement for the unit booked and must provide ID at check-in, unless prior approval has been given. The minimum age varies depending on the unit and will be 25 or 30. The minimum age requirement will be specified in the description for each unit. No groups and all guests must meet the minimum age requirement, unless prior approval has been given. Harmony Whistler retains the right to refuse access to any property if this condition has not been met and no refund will be provided.