Guest Care & Emergency Line

Elevate Your Guests’ Experience with Harmony Whistler

At Harmony Whistler, we understand that an unforgettable vacation experience starts with exceptional guest care. A well-cared-for guest leads to repeat bookings, predictable income, and great reviews. That’s why we go the extra mile to ensure that every stay in your vacation rental is smooth, enjoyable, and hassle-free.

From personalized concierge services to prompt emergency support, our goal is to make every guest’s stay in Whistler truly special. We provide local recommendations, detailed rental instructions, and around-the-clock assistance so your guests leave with cherished memories and a desire to return to your property year after year.

Guest Care & Emergency Line_

Personalized Concierge Services

Making guests feel welcome and providing local insights can turn a great stay into an unforgettable one. We offer:

Tailored activity recommendations to match guest interests

Assistance with restaurant reservations and local excursions

Seamless check-in experience with clear instructions

Thoughtful welcome touches for an enhanced stay

24/7 Guest Support & Emergency Line

24/7 Guest Support & Emergency Line

We recognize that issues can arise at any time. That’s why we offer around-the-clock guest support to handle any concerns, big or small.

Our Service Includes:

  • Regular office hours from 8 AM – 8 PM for daily guest inquiries
  • 24/7 emergency response line for urgent matters
  • Quick resolution of maintenance or property-related concerns
  • Immediate assistance for lockouts, heating, plumbing, and security issues

Hassle-Free Property Management

Our commitment to exceptional guest care means you can relax, knowing that your vacation home is in great hands. We take care of all communication, troubleshooting, and concierge services, allowing you to enjoy a truly hands-off rental experience while maximizing guest satisfaction.

Why Choose Harmony Whistler for Guest Care?

Personalized Guest Experience

Personalized Guest Experience

We go beyond basic guest communication to offer customized concierge services, ensuring every guest enjoys a stay that meets their needs and expectations.

Seamless Check-In & Stay

Seamless Check-In & Stay

Clear, detailed rental instructions make the check-in process smooth and effortless, reducing the likelihood of guest confusion or unnecessary calls.

24_7 Emergency Support

24/7 Emergency Support

Unlike many property management companies, we provide a dedicated emergency line so guests feel secure knowing that help is just a call away, no matter the time of day.

Local Expertise & Quick Response

Local Expertise & Quick Response

Our Whistler-based team knows the area inside and out, ensuring fast, knowledgeable support whenever it’s needed.

Professional & Reliable Service

Professional & Reliable Service

We treat each guest with the same level of care and attention that we would expect in our own homes, helping create loyal returning visitors to your property.

Local Expertise & Personalized Service

Peace of Mind for Homeowners

With Harmony Whistler’s dedicated guest care team, you can rest assured that your guests will be looked after, your home will be respected, and your reviews will reflect the exceptional service provided.

Any further questions?

We’d love to discuss how our Guest Care & Emergency Line service can help enhance your vacation rental experience. Contact Nicole Giguere at nicole@harmonywhistler.com or 604-906-1032 (Ext 3) to learn more. We can provide you with our homeowner brochure and a revenue estimate tailored to your property.

Get Started Today!

Ready to Ensure Your Whistler Home Stays in Perfect Condition?

Connect with us today to see how our Guest Care & Emergency Line service can ensure a seamless, stress-free stay for your guests—while giving you the peace of mind you deserve.

Contact us today to learn more about our Property Care service and see how we can tailor a package to meet your needs.

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Winter Promotion!

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